Privacy Policy

Effective Date: 24-06-2025

At Human Welfare Association (“we,” “our,” or “the Association”), we value and respect your privacy. This Privacy Policy outlines how we collect, use, protect, and manage the personal information of all our stakeholders, including donors, beneficiaries, partner agencies, and visitors to our website.

By accessing our website or interacting with us in any manner, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

From Donors:

Name, address, contact details
Payment and billing information
Donation history

From Beneficiaries:

Personal details required for program eligibility
Family and demographic information
Health, education, and socio-economic details as applicable

From Website Development Agencies:

Contact information of representatives
Service agreements and related correspondence

From Website Visitors/Users:

Browser and device information
IP address and usage data (e.g. time on site, pages visited)
Cookies and tracking information to improve user experience

2. How We Use Information

We use the personal information we collect to:

Respond to inquiries and provide assistance
Process donations and issue receipts
Assess and deliver appropriate aid and services to beneficiaries
Improve our website, communication, and outreach
Maintain partnerships with vendors and service providers
Comply with legal and regulatory obligations

3. Data Sharing and Disclosure

We do not sell, rent, or trade personal information. However, we may share personal data with:

Service providers who support our operations (e.g. website hosting, payment gateways, marketing agencies) under strict confidentiality agreements
Relevant governmental bodies or legal authorities if required by law
Partner NGOs or agencies involved in collaborative projects — only with your explicit consent

4. Data Security

We take reasonable measures — including administrative, technical, and physical safeguards — to protect personal data against unauthorized access, disclosure, alteration, or destruction. However, no transmission over the internet can be guaranteed to be 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance the user experience, analyze website performance, and personalize content. You can control cookie preferences via your browser settings.

6. Your Rights

You have the right to:

Access, update, or correct your personal information
Request that we delete your personal data, where applicable
Opt out of communications at any time
Lodge complaints if you believe your privacy rights have been violated

To exercise these rights, please contact us at the details provided in this policy.

7. Retention of Information

We retain personal data for as long as is reasonably necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Links to Other Sites

Our website may contain links to other websites. Human Welfare Association is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those third parties.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or your personal information, please contact us:

Human Welfare Association

Saitech Grace Apartment, Floor No. 3rd, Flat No. 306, Daliganj, Lucknow, Uttar Pradesh

By using our website and/or providing information to us, you acknowledge that you have read, understood, and agreed to this Privacy Policy.